B2B Framework Agreement

This B2B Framework Agreement is concluded between FastAssist24 (FastAssist24 CommV), BE1039597203, registered at Dumolinlaan 1, box 13, Kortrijk, 8500 (hereinafter "FastAssist24"), and the business customer as indicated upon registration (hereinafter "Customer").

This agreement governs the Customer's access to and use of the FastAssist24 B2B platform, including the dispatching system, real-time tracking, SLA monitoring, reporting and invoicing.

FastAssist24 grants the Customer access to the B2B portal via secure login credentials. The Customer is responsible for managing its user accounts and keeping access credentials confidential.

FastAssist24 provides 24/7 roadside assistance and towing services through a network of verified service providers. Regional availability and the service offering are described in the appendices to this agreement.

Rates are set out in the individual pricing appendix. Invoices are issued monthly based on actual usage and are payable within 30 days. In case of late payment, late payment interest is due in accordance with the Act of 2 August 2002 on combating late payment.

Both parties undertake to treat all information received in the context of this agreement as confidential and not to disclose it to third parties, unless with written consent of the other party or unless legally required.

FastAssist24 processes personal data of the Customer's employees and users in accordance with the GDPR and acts as processor within the meaning of Article 28 GDPR. A separate data processing agreement is available on request.

This agreement is concluded for an indefinite period and may be terminated by either party with 3 months' written notice by letter or email (b2b@fastassist24.be).

FastAssist24's liability is limited to direct damage and at most the amount paid by the Customer in the 3 months preceding the damaging event. FastAssist24 is not liable for indirect damage, consequential damage or loss of profit.

This agreement is governed exclusively by Belgian law. Disputes shall be settled by the competent courts of the district where FastAssist24 has its registered office.