You do not need a subscription for a one-off help request.
02
Price before confirmation
Review the amount and terms before you agree.
03
Payment before dispatch
A successful, confirmed payment is required before a provider is dispatched.
04
Cancellation terms apply
Check the applicable cancellation terms and any potential charges.
07Still have a question?
Still have a question?
Do I need a subscription?
No. You can make a one-off help request and pay per intervention.
Can I get help at night or on holidays?
Availability depends on the region, time and available providers. There is no fixed arrival time.
How do I know the cost upfront?
You review the price proposal and terms in your request before you confirm. The price depends on your situation.
How do I pay?
Complete the online payment step offered after you confirm the price. Only a successful, confirmed payment releases the request for provider dispatch.
Are the helpers insured?
Would you like to know about a particular provider’s insurance or qualifications? Ask us for information. This page does not certify an individual provider.
What if my car can't be fixed on the spot?
Towing is one of the options in your request. The destination, options and costs depend on your situation and the proposal.
When is the helper dispatched?
The search and dispatch process can begin after your confirmation and a successful payment. This does not mean a provider has already accepted your request.
Can I cancel for free?
That depends on the terms and the progress of your request. Check the cancellation terms before confirming. Read the terms
Know what help you need?
Review the price and terms first. Then confirm and follow your intervention online.
International truck breakdown in Belgium: your rights and options
Belgium is a central hub for European transport. Every day, hundreds of foreign trucks travel Belgian motorways. When a foreign truck breaks down in Belgium, specific questions arise: am I entitled to assistance without a Belgian subscription? What are my obligations as a foreign driver? What happens to my cargo? This article answers these questions and explains how FastAssist24 is also available to international carriers.
A broken-down van on the road is a serious problem for many sole traders, couriers and businesses operating light commercial vehicles. Vans are used intensively and are essential for daily deliveries and service calls. When a van breaks down, it has immediate consequences for your revenue and your customers. This article explains step by step what to do when your van breaks down, which basic checks you can carry out and how to quickly reach a service provider via FastAssist24.
Dead batteryWe'll get you back on the road.
Flat tireWe'll replace your tyre on the spot.
Engine troubleMechanical issue? Our partners will fix it.
AccidentAfter an accident? We respond fast.
StuckStuck in mud or snow? We'll tow you free.
Out of fuelOut of fuel? We'll get you going again.
Locked outLocked out? We'll help you get in.
Other issueOther situation? Tell us what happened.
Cars
Trucks & vans
Motorcycles & scooters
E-bikes & electric bicycles
Campers & motorhomes
SUVs & 4x4
Light commercial vehicles
Other vehicles