ABOUT FASTASSIST24

About FastAssist24

FastAssist24 is a digital platform for roadside assistance. Describe your situation, review the proposal and follow your request online.

Clear information when your vehicle breaks down

The platform brings together the details needed for an assistance request: the problem, vehicle, location and price proposal. The search for a provider can start after your confirmation and a successful payment.

This page explains the request process. Your request and its proposal set out the assistance that may be possible and the applicable terms.

A route for each type of enquiry

For drivers

Has your vehicle broken down? Use the assistance request to describe your situation and location. Review the proposal before you confirm.

Start an assistance request

For organisations

Business services, integrations and demos have a separate business route. A business enquiry is not a roadside assistance request.

For businesses

For assistance providers

Interested in working with FastAssist24 as an assistance provider? Explore the provider registration route. Applying does not automatically mean admission or a guarantee of jobs.

Become a provider

What to know before you start

The price and terms in your request are what matter. Availability is considered for each situation. This information page does not promise a fixed arrival time, nationwide coverage or insurance reimbursement.

Whether you can start a request depends on the rollout phase. If requests are not yet open, the assistance button shows information about the phased rollout.

Read the terms

Your next step

Want to understand the request process?

Review the steps or ask your question through the contact page.

See how it works Contact us